NHS Hull Clinical Commissioning Group
Alfred Gelder Street
Hull HU1 1UY
Please contact us on 01482 344700 between 9:00 am and 5.00 pm Monday to Friday with your enquiry.
Freedom of Information Requests
For all Freedom of Information requests please see the dedicated Freedom of Information page
Confidential help and advice and making a complaint
You can raise your concerns immediately by speaking with the staff involved in your care. If you prefer, you can contact Patient Relations who may be able to help you resolve your concerns informally without having to make a formal complaint.
Patient Relations can provide confidential advice and support to help you resolve queries and concerns about your NHS care. Patient Relations can also provide general information about NHS services.
- Email: HullCCG.Pals@nhs.net
- Phone: 01482 335409
- Address: Patient Relations, Health House, Grange Park Lane, Willerby, East Yorkshire, HU10 6DT
Patient Relations are not able to help with social care complaints, though they can advise you on who to contact.
Cloverleaf Advocacy now provide an independent NHS Complaints Advocacy service for the City of Hull.
From 1 April 2014 all referrals to the independent NHS Complaints Advocacy service should be made to Cloverleaf Advocacy on 0300 012 0421, or you can e mail an enquiry to firstname.lastname@example.org
The local postal address is Hull NHS Complaints Advocacy Service, Cloverleaf Advocacy, 1b Hesslewood Hall
Ferriby Road, Hessle, East Yorkshire, HU13 0LH.
For more information, visit the website here: www.helpwithnhscomplaintsnorthyorks.org/
Local Healthwatch supports individuals by providing information about access to services and choice to help enable people to take more control of their own health, treatment and care and understand and use the choices available to them.
For further information for your local Healthwatch, please visit their website: www.healthwatchkingstonuponhull.co.uk
Kingston upon Hull
75 Beverley Road
Tel: 01482 324474