NHS Hull Clinical Commissioning Group
Alfred Gelder Street
Hull HU1 1UY
Tel (switchboard): 01482 344700
PALS (patient relations)
Phone: 01482 335409
Address: Patient Relations, Freepost Plus RTGL-RGEB-JABG, NHS HULL Clinical Commissioning Group, 2nd Floor, Wilberforce Court, Alfred Gelder Street, Hull, HU1 1UY
Car Parking Facilities
If you require a parking permit for your meeting then please contact the reception on: firstname.lastname@example.org
Freedom of information requests
For all Freedom of Information requests please see the dedicated Freedom of Information page here.
Please contact us on 01482 344700 between 9am and 5pm Monday to Friday with your enquiry or email: HULLCCG.email@example.com
You can raise your concerns immediately by speaking with the staff involved in your care. If you prefer, you can contact patient relations who may be able to help you resolve your concerns informally without making a formal complaint.
Patient relations can provide confidential advice and support to help you resolve queries and concerns about your NHS care. Patient relations can also provide general information about NHS services.
In line with NHS policy, NHS Hull CCG has a Unacceptable Behaviour Statement.
Staff managing direct relationships with the public (face-to-face, through emails, letters or telephone calls), are offered training and support to handle aggression, abuse, violence or anti-social behaviour from patients, their relatives or members of the public.
Hull CCG is committed to:
- Ownership and responsibility of staff safety
- Introducing preventative measures to minimise risks to staff
- Ensuring relevant staff are appropriately trained
- Promoting and maintaining public awareness of our Zero Tolerance approach