From 1 July 2022, Clinical Commissioning Groups (CCGs) will be dissolved, and Integrated Care Boards (ICBs) will take over the responsibility for NHS functions and budgets. We will become part of NHS Humber and North Yorkshire ICB. You can continue to use this website to find the information you need, which remains relevant for the Hull area.

Contact us

NHS Hull Clinical Commissioning Group

2nd Floor
Wilberforce Court
Alfred Gelder Street
Hull HU1 1UY

Tel (switchboard): 01482 344700
Email: HULLCCG.contactus@nhs.net

PALS (patient relations)

Email: HullCCG.Pals@nhs.net
Phone: 01482 335409
Address: Patient Relations, Freepost Plus RTGL-RGEB-JABG, NHS HULL Clinical Commissioning Group, 2nd Floor, Wilberforce Court, Alfred Gelder Street, Hull, HU1 1UY

More information about patient relations team>>

Car Parking Facilities

If you require a parking permit for your meeting then please contact the reception on: hullccg.reception-wilberforcecourt@nhs.net

Freedom of information requests

For all Freedom of Information requests please see the dedicated Freedom of Information page here.

Media enquiries

Please contact us on 01482 344700 between 9am and 5pm Monday to Friday with your enquiry or email: HULLCCG.contactus@nhs.net

Confidential help and advice and making a complaint

You can raise your concerns immediately by speaking with the staff involved in your care. If you prefer, you can contact patient relations who may be able to help you resolve your concerns informally without making a formal complaint.

Patient relations can provide confidential advice and support to help you resolve queries and concerns about your NHS care. Patient relations can also provide general information about NHS services.

For further information about patient relations see here.

NHS Hull CCG’s Unacceptable Behaviour Statement

In line with NHS policy, NHS Hull CCG has a Unacceptable Behaviour Statement.

Staff managing direct relationships with the public (face-to-face, through emails, letters or telephone calls), are offered training and support to handle aggression, abuse, violence or anti-social behaviour from patients, their relatives or members of the public.

Hull CCG is committed to:

  • Ownership and responsibility of staff safety
  • Introducing preventative measures to minimise risks to staff
  • Ensuring relevant staff are appropriately trained
  • Promoting and maintaining public awareness of our Zero Tolerance approach

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